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Need
Help?
FartMart.com takes great pride in offering outstanding customer
service. If you have any questions about any of our policies, please contact
us. |
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WHAT PAYMENT METHODS DO YOU ACCEPT?
- Online payments with Master Card, Visa, Discover Card,
and American Express
- Online payments via PayPal
- Check or Money Order (see our mail-in payment instructions)
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Fast
Shipping:
FartMart.com stocks 100% of the items we sell in our state of
the art distribution center located in Hartford, CT. All orders
placed before 12:01 pm EST (noon) Monday through Friday excluding
holidays ship the same business day. We ship with UPS and DHL to
assure safe, dependable delivery in 1 to 5 days depending on your
location. We offer 2nd day air, and Next Day Air should you need
your items even faster.
USPS Priority Mail:
USPS Priority Mail is a great service that allows packages under 70 pounds to be delivered to your mailbox, mailslot, or P.O. Box in just two to three standard business days from when it leaves our warehouse.
*if you are unable to receive packages/mail at your physical street address then
we will need your P.O. Box address for delivery or your package(s) will be returned
to us.* |
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100%
Satisfaction Money Back Guarantee Policy:
We stand behind every product we sell, and we are pleased to offer
a 30 day satisfaction guarantee.
- Damaged or Defective Item:
In the unlikely event you receive a defective
or damaged item, please use our contact
us form to notify us. We will send you via email
or US Postal Service a prepaid shipping label
for you to return the damaged item at no cost. Upon receipt
of the item, we will replace it free of charge.
- 100% Satisfaction Guarantee:
Should you not be 100% satisfied with any item* you receive
you may return it within 30 days from the date of purchase
for a refund of the purchase price.
- The item must be in the original manufacturers packaging.
- We do not reimburse shipping charges.
- Please include your order/invoice number on the outside
of the package.
- Send your order with a reputable shipper. We recommend
you
purchase the optional insurance to protect yourself against
shipments
being lost in transit.
Send your return to :
Order # [Insert your Order or Invoice Number
Here]
Returns Manager
FartMart.com
206 Murphy Road
Hartford, CT 06114
Items returned after 30 days from purchase
will not be accepted.
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MAILING
ADDRESS:
FartMart.com
206 Murphy Road
Hartford, CT 06114 |
TELEPHONE:
1-800-901-1163
M-F 8:30am-5:00pm EST |
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